Adding and Removing Admin Access to your Dashboard

For Creator Pro and Creator Pro Plus accounts granting access to your Stampede Social event is quick and easy. 

pink button with add remove admin text

Criteria to be an admin

  • Designated admins must have an active Facebook account


How to add an admin to your Stampede Social account

  • Go to your Campaigns page > Admins
  • Click Add/Remove Admins
  • Add the Facebook email address of your designated admin to either full-access or read-only access
  • Full access - can do anything you can do: Reply to monitored posts, set up automated DM campaigns, etc.
  • Read only access - can only see the information and download reports. Read only access restricts a user from replying as the brand or making any updates in the profile section of the Stampede Social event.


TIP:  Find your Facebook email by going here and then choose "Your Contact Info" - use the email not set to private.


  • After adding the new admin's Facebook email click ADD
  • If your plan allows you can add multiple users at the same time each on it's own line before clicking “Add”
  • Your designated admin will now have log-in access to your Stampede Social event
Access admin and read only admin field

How to remove an admin from your Stampede Social account

  • Go to Campaigns > Profile page and click on the Admins section
  • Click Add/Remove Admin
  • Each email address will have a trashcan icon next to it.
  • To remove an admin simply click the trash can icon and confirm. Once deletion is confirmed that user no longer has access to your Stampede Social event.


Adding a User with their Facebook ID

Adding a user with their Facebook ID is only necessary if the user receives an error during an attempted login whereas Facebook cannot retrieve their email. That user will receive an error with directions. Full details here.

  • Go to Campaigns > Admin 
  • Click Add/Remove Admins
  • Paste in the Facebook ID
  • Click Add


Need more info? Adding/Removing users (FAQs)

  • How many users can I grant access to my account?

    The number of users that can access your account is dependent on your Stampede Social Plan. 

    • Creator plan has one user. 
    • Creator Pro has up to 3 users.
    • Creator Pro Plus has up to 5 users. 

    For Creator plans it is assumed the person that authenticates the app and has sole access to the app is the Instagram account owner/admin.

  • Do users that have access to a Stampede Social event have login access to the Instagram account?

    No. Users granted access to your Stampede Social event do not have direct access to your Instagram account (unless you otherwise gave them that information)


    One of the benefits of Stampede Social is you can grant full access to your event and never give literal user/pw to your Instagram account. 

  • What if my designated admin no longer works for me?

    It is very important that you remove access from anyone that no longer should have access to your Instagram account information. 


    Please add Stampede Social deactivation to your HR policy when removing a worker (if applicable)

  • What is the difference between Full Access and Read Only access?

    Full access - can do anything you can do: pin monitored posts, reply to monitored posts, set up automated lasso DMs, etc. 


    Read-only access - can only see the information and download reports. Read-only access restricts a user from replying as the brand or making any updates in the profile section of the Stampede Social event.

     

  • Facebook ID vs Facebook email

    In some cases, Facebook blocks the viewing of the email used to log in to Facebook. 


    In this case, you or your designated may receive a login error with your Facebook ID. Enter this Facebook ID into the admin section to grant access to your user using their Facebook ID. 


    Having the ID and email of the same account will not count double to your max users.


    We do not know why Facebook sometimes blocks that access.